Community Engagement

Over the last 6 months we continued to deliver a range of tenant and community led programmes of engagement, ensuring tenants have a voice on the range of services they receive from Linc, and within the community.

Key outcomes for the last 6 months include:

  • Working with Community Groups

    We worked with several community groups across Cardiff, Newport, Bridgend, and Blaenau Gwent to support them to extend their reach, access funding and engage in a range of health and wellbeing activities to benefit their community.

    We allocated £5000 to a range of community groups and schemes for gardening and health and wellbeing projects.

    We supported tenants in St Mellons with funding to hold a local dance event in memory of their founder trustee.

    We worked as part of a partnership with the Children and Young Peoples Partnership in St Mellons to develop the Summer Festival and a range of local activities to support the local community. The festival reached 100’s of residents. 

  • Tenant Panel

    We supported our Tenant Panel members to deliver presentations to our Board on Scrutiny Recommendations provided to our  Community Safety Service. A total of 6 out of 6 recommendations were adopted by the Board and included publicising the Live Fear Free campaign.

    We met 3 times with our Tenant Panel to feed into decision making processes at Linc, to develop our approach to scrutiny and to take forward our Tenant and Community Engagement Strategy.

  • Volunteering and Upskilling

    We supported nearly 50 volunteers to develop their skills and confidence and also to tap into the skills they could bring to community and tenant engagement. Work ranged from helping to organise and run events right through to delivering presentations and holding wellbeing sessions for the community by the community.

  • Strategy

    98 tenants responded to our survey about the development of our Tenancy Sustainment Strategy. Responses including suggestions on how we can improve the way we support our tenants.

    We created our new Tenant and Community Engagement strategy with input from our Tenant Panel and Branching Out Club with a new aim to hear more voices.

    We engaged tenants in the community around the development of our new ‘customer journeys needs’.

  • Externally Funded Projects

    We engaged with over 8 schools on our Loving the Lysaght Project to enable children to learn about their community in Newport as it was over 80 years ago. Our events were supported by our tenants, our local community members and local MP Jessica Morden, Jayne Bryant AM and John Griffiths AM as well as the Lord Mayor of Newport.

  • Partnership Working

    We continued our work collaborating with over 30 partners including other housing associations, TPAS Cymru, Fusion, Newport City Council, the Open University, Children and Young Peoples Partnerships, Bad Bikes, Jacob Abraham Foundation, Sports Wales, Wellbeing projects, mental health charities and Libraries and Museums.

    Together with Baneswell HA we produced a video, capturing and recording their heritage, showing how valuable this is to their members.

    We were a key partner, involving our tenants in the making of the Mosaic Project in Newport celebrating the lives of women as part of a community arts project.

  • Awards

    We won two Tenant Participation Advisory Service (TPAS) awards, one for our work around engaging tenants in digital engagement and another for our work under the category of Equality and Diversity.

We are proud of our work, engaging with our tenants and listening to our tenants’ voices. Over the next year we will carry on doing what we do best, but we will also explore new tools for engagement to reach those we engage with the least. We want to support the many committed tenants already involved with Linc, but find new and innovative ways of hearing even more voices.